Delivery & Collection Policy

At Cassandra's Marketplace, we are committed to ensuring that your orders are delivered promptly and efficiently. Please review the details of our delivery policy below:

 

1. Delivery Areas:

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We only deliver within Gibraltar.

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2. Delivery:
 

We will contact you directly as soon as your order has arrived and is ready for delivery with the date and time of delivery or collection if preferred.
 

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3. Delivery Charges:
 

Standard delivery within Gibraltar will be free of charge - deliveries directly to the door will have a £1 charge.
 

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4. Collection Policy:
 

For customers who prefer to collect their orders, we will contact them directly to offer a convenient collection date and time.
 

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5. Collection Locations:
 

We will notify customers of our collection point directly when contacted to arrange the collection date and time.

 

6. Uncollected Orders:
 

Orders must be collected within 7 days of notification. After this period, uncollected items may be subject to cancellation and placed back on sale.

 

General Terms:
 

Cassandra's Marketplace reserves the right to update or modify this policy at any time. All changes will be communicated to customers through our official channels.