Return Policy

Cassandra's Marketplace Return Policy

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Thank you for your purchase. We hope you are satisfied with your order.

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Return Window:

Faulty/defective items return will be accepted upto 10 days from the date of purchase to return your item.

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Condition of Items:

To be eligible for a return, items must be unused and in the same condition that you received them. Items must also be in the original packaging with all tags attached. 

Refund, Exchange, or Store Credit:

You may choose to receive a full refund, an exchange for a different item, or store credit for the full purchase price. 

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How to Start a Return:

To initiate a return, please email us at info@cassiemarketplace.com to notify us of any faulty items. 

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Processing Time:

Please allow 5 business days for us to process your return once we receive it. Refunds will be issued to your original payment method.

 

Contact Us:

If you have any questions about our return policy, please contact us at info@cassiemarketplace.com